Invoice payment history is found under Payment Activity, under the Invoices section.
The Invoices > Payment Activity section shows the status of paid invoices as well as returned credits from the vendor or distributor. Within the table, the Payment Amount column will show the payment amount in black text and the credits in red text.
Payment Activity tells you what happened to an invoice, such as the date money was withdrawn from your account, when payment was scheduled to be sent, and the status of payment.
What the Table Tells You
The table shows payment information from both alcohol and non-alcohol vendors:
- Withdraw Date. Date when money has successfully been deducted from the retailer's bank account via check or ACH payment.
- Transaction ID. The ID that ties the payment to the funding (whether by ACH or by check).
- Invoice Count. This shows the number of invoices being paid when money is withdrawn from the retailer's bank account.
- Send Date. Date payment is made to a distributor or vendor. This may be blank while withdrawal/funding takes place.
- For alcohol payments, this is the date when Fintech electronically sends payments to the distributor (via ACH).
- For non-alcohol payments, this is the date that the ACH or check is sent to the vendor. Both are initiated by the you, the retailer.
- Status. The status depends on whether the paid invoice was alcohol or non-alcohol:
- For alcohol payments to distributors, the status will show either Paid or Failed. There are no other statuses for alcohol-related payments.
- For non-alcohol payments to vendors, status can show:
- Funding in Progress. When money is actively being deducted from the retailer's bank account. The date of withdrawal will be shown in the Withdraw Date column.
- Funded. Money has successfully been deducted from the retailer's account.
- Released.
- For ACH payments, this means money is moving to the vendor's account.
- For checks generated by Fintech, this is the date a check is mailed to the vendor.
- The release date will be shown in the Send On column.
- Paid. Payment has settled successfully.
- Failed. Payment did not settle successfully - the invoice has not been paid.
You can view payment statuses for all of your locations, or to drill into each location one at a time:
You can also search the past 15 months of invoices (for PaymentSource subscribers) using the vendor or distributor's name, a payment amount, or transaction ID. The list can be filtered by:
- Bank account
- Date when funds were withdrawn
- Payment status
Clicking on an invoice will send you to a page that allows you to see a copy of the invoice, send an invoice inquiry to the distributor, or download a PDF version.
Payment Details & Invoice Queries
Clicking on a row opens details for the invoices being paid, including locations, invoice date, invoice due date, funding date and more. This information may be helpful in answering questions about payments.
To view the invoice, click the chevron. Here, you can request information about an alcohol payment from a distributor.
Send your question by hitting More and then Send Invoice Inquiry. Choose your contact, reason for the inquiry and a message.
Exporting Data
Depending on your subscriber plan, you may be able to export your invoices on the Payment Activity page.
Click Export, choose a PDF or CSV file, then select the month and year of the invoice set you'd like to download. You can export 1 month at a time. The file will contain payment date, distributor, transaction ID, number of invoices in the batch, amount and status.
If you are not sure of your subscriber status and available features, check Plans (under Settings).