If you cannot find an alcohol vendor in the Fintech Portal's vendor list, submit a vendor relationship request to us. Fintech will invite the vendor to join the Fintech community.
⚠️ All non-regulated vendors require a relationship request.
Ensure you have the following information ready:
- Vendor Name
- Vendor Contact
- Vendor Contact Phone
- Vendor Contact Email (Optional)
To submit a relationship request:
- Go to Vendors > Add New Vendor.
- Select the location you want to add the vendor to from the list, then click Continue.
- Enter the vendor’s name into the search bar, click the magnifying glass or press Enter to populate search results, then click Expand your search statewide:
- Click Add it here to open the request form:
- Fill out the request form, then click Submit Request:
- The vendor will be invited to create a Fintech account, then approve or deny the relationship request. Monitor the relationship status in Vendors > My Vendors.
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Once both parties have approved the relationship, an email will be sent confirming the relationship is live. You'll need to complete a final approval in Tasks, then confirm a bank account has been assigned to pay the vendor: How Do I Add or Change Bank Accounts?
💡 Learn how to monitor your vendors and distributor relationships: Managing my vendors & distributors.
If a vendor or distributor declines a relationship request, you will receive an email notification. For any questions or concerns, contact the vendor directly or Client Support. You cannot re-send an invitation if a vendor has declined the relationship request.
⚠️ Vendors and distributors invited to join Fintech will remain in Awaiting Vendor Approval status (under My Vendors) and cannot be sent another invite. If they are not responding to your request, contact Client Support for help, or contact the vendor directly.
However, you can send an invite to a vendor with an Inactive status by following the relationship request steps above.