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Integrating with WISK

WISK integrates seamlessly with the Fintech platform, automatically delivering submitted invoice data to your back-office system on a fixed schedule.

This integration helps streamline operations and ensures your records stay current without manual uploads. 

Getting Started: What You'll Need

Information provided by Fintech

  • Delivery Email Address: The mailbox or distribution list where Fintech should send your WISK invoice file. You may provide one per location or a consolidated address
  • Transfer Details: Confirm that the standard WISK-issued @wisk.ai domain email address will be used for file delivery. 
  • WISK Contact Information: Name and email of your WISK representative so we can coordinate testing and updates.

Information Provided to QSR:

Once the feed is activated, Fintech will provide:

  • Begin sending invoice files to the delivery address you provide.
  • WISK will verify the connection, complete their setup, and send you guidance on accessing and using the invoice data in their platform
QSR uses these credentials to collect your invoice file and complete their setup. 

What happens next 

  1. Implementation Outreach: Our Implementation Team will contact you within 7–10 business days, including your WISK representative (if available).  
  2. Provide Transfer Detail: You confirm the delivery email address so we can configure the feed.
  3. Activate the Feed: Fintech enables invoice file delivery to WISK. 
  4. WISK Guidance: WISK verifies successful receipt and provides instructions on viewing and using the invoice data in their system.

Invoice File Delivery Schedule

Invoice files are delivered four times daily, seven days a week, at the following Eastern Time (ET)
intervals:

  • 11:30 AM
  • 3:00 PM
  • 6:45 PM
  • 11:00 PM 

Whatʼs Included in Each File

Each invoice file contains all invoices that have been successfully submitted to the Fintech platform
within the corresponding delivery window. Files are batched based on submission time and aligned
with your scheduled delivery cadence.

Cutoff Time for Submissions

Invoices submitted after 11:00 PM ET will be included in the next day’s 11:30 AM file. This ensures late-night submissions are captured and processed without delay.

Troubleshooting: Missing Invoices

If you're missing invoices for a given business day:

  • Check Submission Timing
    Fintech can only include invoices that have been successfully submitted to our platform. Late submissions will appear in the next scheduled file.
  • Use Tracking Tools
    Verify invoice submission and timing in the Fintech Portal. 

For Help, Contact: 

WISK: Your WISK representative

Fintech: support@fintech.com