Will I receive all POs through OrderSource?
It depends on your retailer’s setup:
- With Order Source Validation, you may still receive POs through existing channels
- With Order Source Syndication, POs are automatically delivered via email or EDI
Do I need to do anything differently when invoicing?
No major changes — just ensure you include the correct PO number on your invoice.
OrderSource validates this against retailer records to help invoices process faster.
Is there a cost to distributors to use OrderSource?
No, OrderSource is implemented by your retail partners. There is no cost to distributors to receive or acknowledge POs.
Do I need to change how I currently work with my retail partner?
No. OrderSource is designed to fit into your existing workflow. Most distributors continue invoicing as they do today, just with more consistent PO information.
Will there be any delay in our payments?
No. Fintech does not withhold payments, and you will continue to be paid on time as usual.
Do I need to log into a new system?
You can if you’d like to get the visibility. If you receive POs via email, you can review and acknowledge them directly from your inbox too.
How do I acknowledge a purchase order?
If your retailer uses Syndication, each PO email includes a simple “Acknowledge” button.
One click confirms you’ve received the order — no login required.
What happens if I don’t acknowledge a PO?
Retailers may follow up if acknowledgements are missing, as it helps them confirm orders were received. Acknowledging helps avoid confusion and prevents potential delivery or invoicing issues.
What if the PO information looks incorrect?
You can edit the PO before the end of day time set. If you fail to make corrections, it gets marked as invalid PO and your retailer partner is informed.
How does OrderSource benefit me as a distributor?
- Fewer back‑and‑forth emails about PO issues
- Reduced invoice rejections or delays
- More consistent, reliable PO delivery
- Stronger alignment with retail partners