Important information for vendors to know when a new retailer is activated.
As new retailers are added, vendors are emailed a Launch Notice that details retailer requirements. This can also be found in the Fintech SBT Portal.
Do I still need to submit New Store Requests if I'm already delivering?
Yes. Even if you are already delivering to the retailer, you must submit a New Store Request to be set up and paid for sales. If there are any exceptions or requirements, they will be listed in the Launch Notice.
When will Fintech SBT begin handling sales for this account?
The Launch Date on the announcement email is the official start date of SBT. You can expect to be paid for scanned sales of your product on and after that date. Fintech SBT is not able to provide any information on sales or payments before this date.
When will I get paid for sales at this new retailer?
The exact payment schedule is not available until after the retailer completes their setup. Payment and sales information will be visible on the portal through standard reporting once available.
How will I receive updates on this launch?
Important updates will be posted in the portal's Inbox. A Business Alert Email may also be issued in the event of a major change or update to the schedule.
Does this Retailer have Pricing or Margin Requirements?
Possibly. Check the Launch Notice or Inbox for any retailer margin requirements.
Do I need to provide a Certificate of Liability Insurance?
Possibly. Not all retailers require this documentation. Check the Launch Notice or Inbox to see if this is a retailer requirement.