Add new products or start service to a new location on the Product & Store Request page. You must provide a minimum of 30-day notice on all requests.
Setting up new products or service to a location is a 3-step process:
- Adding products and rates
- Selecting the stores
- Reviewing the request prior to submitting
When you create a request, an ID is assigned to it for tracking. This is called the PMR (Pricebook Modification Request) ID and appears as PMR-1234. You can track these requests on the Request Status screen.
Before you get started
Have the following information ready:
- Product Name
- Product UPC
- Wholesale Cost (how much you'll be paid for each sale)
- Suggested Retail Price (how much your customer pays for the item)
⚠️ When adding information, only use PREV to return to a prior page for edits. Do not use the BACK button on your browser or you will lose all your progress.
Step 1: Select / Add Product:
- Begin typing your product name in the Product field (a dropdown will appear after the first 3 characters are entered).
- Once you find the product to add, click the checkbox to the left of the product and then click Add Items. The page will update with the selected products. You can select multiple products in the dropdown.
- 💡 If you don't see your product, click Create to add a new one, then add a new one with the following information. (
- Full product name
- 12-digit UPC. If the product UPC already exists in the system, you'll get a message indicating a potential duplicate. Hit Yes to accept the product. Hit No if you need to enter a new product UPC.
- Add the Wholesale Cost and Suggested Retail Price.
💡 Use the tab key to navigate through the prices quickly. - Once you've added all your products and rates, click Next.
- Remove a line by clicking the Trash icon in the far right. Add a line by clicking Add Another Line.
Step 2: Store Selection
With your products added, now you'll select stores.
- Enter your delivery date in Requested Effective Date. The delivery date will generate a list of your retailers.
- Select your retailer from the dropdown list.
⚠️Don’t see your retailer? They may use a different “Corporate” name listed on their website. If you still cannot find your retailer then please contact our support team. - Select your stores from the list that appears below. You can search or filter retailers by store number, address, city, state, or zip code. Zip code and store number can be found under More Filters.
⚠️ Select the state first.
💡 Use Reset Filter (under More Filters) to clear your filters. - As you add stores, they will appear under the My Selection tab. Toggle between the two tabs to view selected and available stores. Review your list of stores here to make sure all locations have been selected.
- Click Next on either Available Stores Or My Selection page to complete the final step.
Step 3: Review Request
- Add any special instructions or comments in the Comments field. For example, you may want to note that you are taking over from another vendor.
- Review the page to ensure all information listed is correct and click Submit. Use the PREV button if changes are needed on a prior page.
⚠️ Do not use the BACK button on your browser or you will lose all your progress.
Your PMR ID will be provided once the request is successfully submitted. The ID will help you track the request's status.